Kindness Talks are speeches the author has given numerous times to a wide variety of audiences. These talks are about human relations and communication skills—verbal and non-verbal—plus attitude awareness, listening skills and so much more. The primary intent of every talk is to improve relationships by mastering essential people skills.Talks can be presented in a one-hour presentation format, a three-day communications workshop or any length in-between. Talks can be adapted for any group that wants to improve their communication and relationship skills. Groups such as Rotarians, stockholders, engineers, students, business owners, even police, teachers, parents, or any business in existence benefit from being a part of these programs.If you are a small business owner or a coach or a teacher, you will find the information in this book to be applicable to any audience. Why? Everything in our individual worlds revolves around attitude - how happy or unhappy we are, how successful we are, how effective our relationships are, even how we are feeling. Everything relating to how we feel and what we do in life relates to our attitude. The information presented in Kindness Talks helps people learn how to control their attitudes once they learn how. Mastering the basics of people skills enables people to improve the quality of communication in their organizations. Learning these skills provides a definite advantage for employees in businesses or in any walk of life.A person’s success is based on not only his/her knowledge of their business but also on their ability to effectively communicate with others. As Maya Angelous said, “People may not remember what you did or what you said, but they will remember how you made them feel.”Who can doubt the value of good interpersonal relationships? Who can put a price on the value of good customer service? Who would deny the importance of making people feel important? And who would deny the importance of effective communication, both verbal and nonverbal? Plus, what role does attitude play in relationships? These questions are answered in Kindness Talks presentations.The essential learning element of “fun” permeates the presentations, no matter what the length of the program. Having fun, gaining credibility, attracting customers and clients, increasing revenue are a few of the benefits experienced by the person who is recognized as the “Communications Expert.”The basic elements of the one-hour talk are the same as they are for a two-hour presentation or a three-day workshop. Longer programs involve more audience participation and/or small group setups. The end result is the opportunity for participants to be recognized as ”Communication Experts.”Mastering the essence of good human relation skills equates to mastering Kindness, an element essential for improving relationships and also for making the world a better place!