How can I find effective solutions that last to the problems I face at work?This book gives you a set of tools for making sure you’ve identified the real problem, in order to arrive at the right solutions. These tools also give you a process for assessing your solutions, revisiting your challenge to see what’s working and what’s not, and then using what you’ve learned to adjust your approach, or achieve an even better solution.The information in this book is brought to life through the experiences of Paul, a real-life mid level manager, whose case studies mirror the chapter contents. Readers are also invited to apply these tools and the knowledge gained to their own real-life situations.There are two specific tools introduced and outlined in The Essential Problem Solver, which you can use separately or together - ◆ The Thinking It Through Process ◆ The Six Step Problem Solving Method. Underlying both are the important principles of Inclusive and Reflective Thinking which provide the foundation for all effective and successful problem solving.